D

Supporting Documents

The evidence base for your research. Aim for five.

The supporting documents sit in your appendix and form the evidential foundation of your IA. They are not just references: they are the raw material you will actually analyse. The examiner will check them. Every factual claim in your commentary should trace back to one of these documents.

The rules

Primary vs. secondary sources

Primary
You generate these yourself.

- Interview with a manager, employee, or customer
- Survey you designed and distributed
- Company document obtained directly (price list, internal report)
- Field observation notes
- Personal communication from the business
Secondary
Published by someone else.

- News article from a reputable outlet
- Company annual report or sustainability report
- Industry market research report
- Academic journal article
- Government or NGO data
- Transcript of a video/audio file (max one per IA)

You can rely on primary, secondary, or both. All-secondary IAs are perfectly acceptable - what matters is that the documents are balanced, relevant, and give you enough to actually analyse.

What makes a strong supporting document?

Common mistakes

Using Wikipedia or blog posts. These are not acceptable sources. Use the original source that Wikipedia itself cites.
Five documents that all say the same thing. Diversity of source and perspective strengthens your analysis. If all five documents come from the company's own PR, your evaluation is one-sided.
Collecting documents before you know your RQ. This leads to documents that are loosely related but not genuinely useful. Know your RQ first, then collect evidence to answer it.
Forgetting to label them. Each document must be labelled clearly in the appendix (Document 1, Document 2...) and referenced by that label in the commentary.

Document Treasure Hunt

You are not finalising your document set here. The goal is to build a provisional list of candidates so you have more than enough to choose from later. Aim to find at least one document for each target below. Write the source, date, and a one-sentence note on what it contains.

Your provisional research question: ___________________________________________

Target 1

A news article

A report from a reputable outlet covering something that has happened to or around your business recently.

Target 2

Company-produced document (not financial statements)

Something directly from the business: annual report narrative, sustainability report, investor presentation, or press release.

Target 3

Financial statements

Income statement, balance sheet, or cash flow statement. Listed companies publish these publicly. For private companies, look for reported figures in databases or news coverage.

Target 4

Numbers someone else has given about this company

External figures from an analyst report, market research data, consumer survey results, or a ranking that includes your company.

Target 5

Industry or market-level source

A market research report, trade association data, industry overview, or competitor analysis that gives context for the company's position and decisions.

Target 6

Two documents that show things in a different light

These should complicate the picture. Find sources that raise concerns, challenges, or perspectives that contradict or sit in tension with your other evidence.

Target 7

A source from outside your country

A source from a different country or market, to test whether your research question is locally specific or part of a wider pattern.

Target 8

Other documents that do not fit the above

Government regulations, NGO reports, academic studies, court documents, staff review platforms, or interview/podcast transcripts. Anything that gives your IA an angle others will not have.

Locking in your final five

Once you have a provisional list, do two checks before you commit.

Check 1: Balance. Look at your five documents together. Do they give balance across these three dimensions?

Five documents that all make the same point are no stronger than one. The examiner is looking for breadth and range.

Check 2: The highlight test. For each document, open it and highlight every part you will actually quote or reference in your IA. Then copy those highlights into the relevant section of your IA plan. Ask yourself: have I only highlighted five or eight sentences from this document? If so, it is not a real supporting document - it is a crutch. A genuine supporting document underpins a significant part of your analysis. Based on this exercise, which five documents are truly essential to your argument?

The documents are your evidence, not your IA. They go in the appendix. Your job in the commentary is to use them - reference specific data, quote key statements, and build analysis from what they show.
Next: Sketching Ideas